Uploading documents to a user's profile is simply a matter of accessing the Documents Tab in the user's profile via the People Management screen and using the upload button. The file will be give two file name references;
1. The name of the file that has been uploaded from your PC to Reach


Control who can see uploaded documents
You can control which staff members can access Contact Details to be able to view the Documents Tab through the user's Base Security Settings for "Access Contact Profiles" in People Management or on their individual profile via their personal Permissions settings.