ARTICLE: Blackbaud Athletic Groups Sync in Reach
Blackbaud Athletic Groups sync is not enabled by default for schools that sync with Blackbaud, but if the is a desire for the Blackbaud Athletic Groups sync to be enabled, please contact support@reach.cloud to make that request and we can enable the configurations for the school's portal. The sync is not bi-directional with Blackbaud, but rather will sync from Blackbaud into Reach the roster of activated Athletic Groups. Removal of students from Athletic Groups will need to be managed manually and will not update via the sync when a student is removed from the Athletic Group's roster in Blackbaud.
Once the feature is enabled in a school's portal, the school can make 'Active' individual Athletic Groups that will sync into Reach during the next nightly scheduled sync. They enabled sync will automatically create a Group in Reach that matches the Athletic Group label in Blackbaud. To configure the Blackbaud Athletic Groups, go to System Configurations > Blackbaud Group Select. For each Athletic Group listed, select whether it should be 'Active' or 'Inactive' in the nightly sync and then Save Changes.
After the first sync occurs to bring in the Athletic Group to your portal you will then find the new group label in System Configuration > Groups as a 'Student' type and note a 'Sport' type. If you're wanting the overnight sync to continue to manage student affiliation with the Blackbaud synced group (i.e. remove from student from group in Reach if removed from group in Blackbaud) then it will be important for the group type to remain 'Student' as those group types can be managed by the sync. Staff will then be able to utilize filtering by the Athletic Groups in Reach, assisting in taking team attendance, creating bulk leave requests for teams, bulk SISO'ing teams, sending communication through Reach to the teams.
Group labels cannot contain commas as this will cause the system to separate the group at the comma and create two separate groups. If your Blackbaud Groups contain commas in their labels, they will need to be updated in Blackbaud to not include Commas before marking the sync active in Blackbaud Group Select.