ARTICLE: IP address Alerts for Suspicious Leave Approvals in REACH

ARTICLE: IP address Alerts for Suspicious Leave Approvals in REACH


During the approval procedure for leave requests one of the many things that REACH monitors and records in your audit log. 

One of the important items that we monitor and record is the IP address of all participants. The IP address is the digital location of the user when they transact on REACH. 



We can use this IP address to help us identify any suspicious approvals that are being processed for students which fall into the following categories;

1.  Approving Parent/Host IP address = Student IP Address

When a leave request is created by a student and the Parent or Guardian's approving IP address matches the leave creation IP address of the student. This will indicate instances where it is possible that a student is attempting to approve leave as the parent.

2.  Approving Parent IP address = School Network address

When a Parent or Guardian's approving IP address matches the school's IP address.  This will indicate instances where it is possible that a student is attempting to approval leave as the parent from the school's identified network. 


When we identify leave request that fit these profiles we make then a s potentially suspicious with an IP Alert icon in the Manage Leave screen. 

The IP Alert icon provides a visual alert for staff when viewing the manage leave screen that is worthy of further assessment prior to approving the leave request.


Assessing the details of an IP Alert

Clicking on any leave item that contains an IP Alert icon in the Manage Leave screen will open up the details view of the leave request.

Here you can identify what the trigger for the IP Alert was and in the Leave Audit Trail you will be able to identify the approval transaction that triggered the IP Alert.






Alerts do not prevent approval

IP Alerts do not prevent you from approving a leave request, they are merely a prompt that draws your attention to the information in the approval procedure that might indicate that a student is attempting to approve their own leave request in place of their parent.

IP Alerts are a flag that suggests to staff that there is information that they need to be aware of before approving the leave request.

How to set your School IP credentials for IP Alert tracking

Setting your school's IP network credentials provides REACH with the network addresses that represent your campus locations.  Devices using this WIFI network will then be identified as using the school's network or being on campus.

Setting these credentials requires access to the System Configuration menu in REACH. 
Go to System Configuration > Network



IP Address can also be set to create a Geo-Fence

In the network settings section you can also create a geo-fence using your campus IP address details so that students who are permitted to sign themselves back in from off campus leave events must be on the campus network in order to sign back in to campus.




    • Related Articles

    • ARTICLE: How To Set IP Network Restrictions

      How to set IP Network Restrictions for your Reach Portal  Overview This document serves to explain how to implement network restrictions that can influence student behaviour in Reach. It is designed to explain how it works and what you need in order ...

    • ARTICLE: Manage Leave Icons Explained

      The Manage Leave screen is the epicentre of the leave module. All leave items will be displayed on this screen from the moment they are created until the moment that it is completed with a Sign In / Sign Out (SISO) or if unused when the return time ...

    • ARTICLE: Manage Leave Screen Basics Explained

      The Manage Leave screen is the epicentre of leave management within Reach, displaying leave requests and their current data in a simple and very effective manner. Leave requests are generated by staff, parents and students and will be displayed on ...

    • ARTICLE: How to Resend Leave Approval emails

      The Leave Approval process within Reach allows users to re-send an authorization email, this action can be completed via the Reach web browser portal, or the Reach mobile app. Reach Web Browser Go To: Leave Management >> Manage Leave - Click on the ...

    • ARTICLE: Manage Leave - Edit and Approving Leave Requests

      REACH allows you the ability to view current and historical leaves, including their status' of pending, approved and rejected. You can view a snapshot of pending and approved leaves on the Activity Metrics widget found in the Metrics View screen and ...