ARTICLE: System Configuration - Communications

ARTICLE: System Configuration - Communications


The Communications module allows you to send messages to your users, this document briefly details the controls within your Reach Portal.   
Go to: System Configurations >> Communications

 



  1. Email from Address - This will allow you to brand all emails with an address you are able to control
  2. Country Code Mobile Prefix – Required to fully qualify all mobile numbers
  3. SMS Caller ID – When sending any SMS communications, REACH will use this value as the Caller ID
  4. BURST SMS API Key – This is the API Key that Burst SMS provides, this control also displays the current balance and a How-To link for SMS setup
  5. Kitchen Email Address – The email address required to send mail to and from the kitchen manager
  6. Medical Notifications Email Address - This is the email address that all nurse correspondence will use
  7. Show SMS on Quick Message - Should SMS be listed as a communication option on Quick Message on the Kiosk
  8. Bursar Email Address - This is the email address that all Bursar correspondence will use
  9. Declined Booking Email Address - This is the email address that all Declined Accommodation bookings will be sent to
  10. EOD Nurse Report - This is the Alert Profile that will tell REACH when to email the End of Day Nurse Report and to whom it should be sent
  11. EOD Digest - This is the Alert Profile that will tell REACH when to email the End of Day Digest and to whom it should be sent
  12. State Management Email Address - This is the email address that State Management will communicate with


NOTE: Be sure to save changes, and test to ensure your changes operate as required.