ARTICLE: System Configuration - Communications
The Communications module allows you to send messages to your users, this document briefly details the controls within your Reach Portal.
Go to: System Configurations >> Communications
- Email from Address - This will allow you to brand all emails with an address you are able to control
- Country Code
Mobile Prefix – Required to fully qualify all mobile numbers
- SMS Caller ID – When sending any SMS communications, REACH will use this value as the Caller ID
- BURST SMS API Key – This is the API Key that Burst SMS provides, this control also displays the current balance and a How-To link for SMS setup
- Kitchen Email Address – The email address required to send mail to and from the kitchen manager
- Medical Notifications Email Address - This is the email address that all nurse correspondence will use
- Show SMS on Quick Message - Should SMS be listed as a communication option on Quick Message on the Kiosk
- Bursar Email Address - This is the email address that all Bursar correspondence will use
- Declined Booking Email Address - This is the email address that all Declined Accommodation bookings will be sent to
- EOD Nurse Report - This is the Alert Profile that will tell REACH when to email the End of Day Nurse Report and to whom it should be sent
- EOD Digest - This is the Alert Profile that will tell REACH when to email the End of Day Digest and to whom it should be sent
- State Management Email Address - This is the email address that State Management will communicate with
NOTE: Be sure to save changes, and test to ensure your changes operate as required.
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