ARTICLE: What happens to my school's historic data in Reach?
Your school's data resides in the live Reach database forever unless your school requests a rollover purge.
A rollover purge will result in the current live database being copied into a snapshot and delivered to your school via an encrypted ZIP file provided by a one time access link or via a method that the school requests (fees will apply if physical media and postage are required).
After the rollover purge has taken place, all contact data is retained but the entire history of events and activities are wiped from the Cloud server.
YEARLY SNAPSHOT archives are also available upon request. This will simply snapshot the entire database and provide it via the same delivery methods stated above but will NOT impact or alter the data in any way.
A rollover purge will result in the current live database being copied into a snapshot and delivered to your school via an encrypted ZIP file provided by a one time access link or via a method that the school requests (fees will apply if physical media and postage are required).
After the rollover purge has taken place, all contact data is retained but the entire history of events and activities are wiped from the Cloud server.
YEARLY SNAPSHOT archives are also available upon request. This will simply snapshot the entire database and provide it via the same delivery methods stated above but will NOT impact or alter the data in any way.
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