Data Security - Guarantee

Data Security - Guarantee


Does Reach (Touchline Connect) provide a guarantee regarding the security and confidentiality of the data on your schools Reach platform at ALL times?

This snippet is from the Reach service agreement:

Data Protection Requirements
Touchline Connect will in all circumstances alert the Customer Primary Contact and/or advised Customer Representative regarding a confirmed breach of data security either by accidental or malicious nature.
Whereby Touchline Connect are contacted by Government Authorities, compliance will be in accordance to Privacy Act 1988.

    • Related Articles

    • ARTICLE: What happens to my school's historic data in Reach?

      Your school's data resides in the live Reach database forever unless your school requests a rollover purge. A rollover purge will result in the current live database being copied into a snapshot and delivered to your school via an encrypted ZIP file ...
    • ARTICLE: Loading Student Data Manually

      We are able to automatically pull in data from most major Student Information Systems. Please contact us for details. Download the Data Template Navigate to Data Management > Import Data . Click Download Data Importer Template File on the left. Data ...
    • ARTICLE: How to Record Fingerprint Information in Reach

      There are strict regulations that Reach must meet in order to use fingerprint biometrics securely as an authentication method for system users.  These regulations vary by regional jurisdiction however it is important to acknowledge in all cases that ...
    • ARTICLE: Student Mobile App User Guide

      Student Mobile App User Guide The Reach Mobile App is designed for use as a transaction platform, it is free and is available for use by all students that have a user account on your Reach Portal. The Mobile App provides access to the major of ...
    • ARTICLE: Medical and Medication security permissions explained

      Security is critical when it comes to managing medicines, handling private medical information and administering medications to students and REACH has specific control measures in place that allow you to control access to medical information and the ...