Do we provide you with a guarantee regarding the security and confidentiality of your data at ALL times?
This is taken directly from our service agreement:
Data Protection Requirements
Touchline Connect will in all circumstances alert the Customer Primary Contact and/or advised Customer Representative regarding a confirmed breach of data security either by accidental or malicious nature. Whereby Touchline Connect are contacted by Government Authorities, compliance will be in accordance to Privacy Act 1988.
ARTICLE: What happens to my school's historic data in Reach?
Your school's data resides in the live Reach database forever unless your school requests a rollover purge. A rollover purge will result in the current live database being copied into a snapshot and delivered to your school via an encrypted ZIP file ...
REACH Screen Lock Security measure
REACH version 3.3.179 published on 6th June 2018 for Cloud portals has a new screen lock security measure which has been added to REACH to implement global best practice for access to private and secure databases. This update provides for an ...
ARTICLE: User Security and Accessibility Levels
REACH Infinity - User Access Controls Infinity is the name of the REACH User Access Security System. This is a robust and flexible system that allows you to have control across the entire user base to manage the Access, Behaviour and Control ...
ARTICLE: Loading Student Data Manually
We are able to automatically pull in data from most major Student Information Systems. Please contact us for details. Download the Data Template Navigate to Data Management > Import Data . Click Download Data Importer Template File on the left. Data ...
ARTICLE: Loading Staff Data Manually
We are able to automatically pull in data from most major Student Information Systems. Please contact us for details. Download the Data Template Navigate to Data Management > Export Data . Click Download Staff Data Importer Template File near the ...