As a new product REACH can be viewed on current browsers and operating systems. REACH is accessed via a Web Browser, so this means your PC and your Tablet can access REACH any time, anywhere. We highly recommend the following browsers to access REACH (you can use a website called:

• An operating system that is able to have software installed. This includes (but is not limited to), Windows XP, Windows 7, Windows 8+, Linux (any distribution) or Mac OSX 10.7+
  
• An HTML5 standards compliant browser. This is limited to, Google Chrome (latest version), Mozilla Firefox (latest version), Safari (v5+ on Windows, latest version on Mac).
  
  
  

  Note: Internet Explorer is not supported by REACH due to recent releases from Microsoft and its phase out process.
  

Be able to access your schools portal without users having to access a proxy (if proxy credentials are required, you must have the users browser configured with them PRIOR to being used

You can use a great little website http://supportdetails.com/ this will show you the answer to the above requirements, you can then see what you may need to update

We can also login to your PC remotely to see what is happening, just download TeamViewer

Help and Support - Supportdetails.com from Touchline on Vimeo.