VIDEO: How to recover deleted contacts

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• ARTICLE: Deleting Contacts and Recovering Deleted Contacts in Reach

  When a contact is deleted in Reach, they are not actually deleted, they are hidden.  We do not delete contact data so that a complete history for a student can be recovered at any time in the future if it is required.  For simplicity, we refer to ...

• ARTICLE: How to Run a Report for a Graduated/Former Student

  There may be instances where historic records for graduated/former students will need to be accessed for reporting purposes. This can be easily accomplished by temporarily restoring the contact from Deleted Contacts and then choosing the Report you'd ...

• ARTICLE: People Management - Personal and Security details

  When creating or managing contact profiles, the Personal and Security tab details become very important to the function of profile data across your schools Reach portal. All profiles from staff, to students, parents, hosts and guardians, require five ...

• ARTICLE: PARENTS - How to Manage your contact details

  The majority of parents/hosts will either have a basic profile setup for them by the school, or they will be provided a 'Wizard-Login-Link', both of these will establish a basic profile. Once you have a basic profile, you should have your login ...

• ARTICLE: Setting contacts to not be managed by data sync

  If your Reach database is controlled by the data sync with your school system, students who are not identified as students in the system will be archived from Reach with every sync update. Note that the student's parents will also be archived in ...