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How to permit staff to administer medications
Security is critical when it comes to managing medicines, handling private medical information and administering medications to students and REACH has specific control measures in place that allow you to control access to medical information and the ...
Locked screen
See link below. You can adjust your times for the security locks in the System Configuration > General setting REACH Screen Lock Security measure This is a global best practice security measure we have implemented in regrds to GDPR data safety in ...
ARTICLE: Language Translation setting for Leave notifications
Many boarding schools have large international parent communities. It is often the case that many of these parents are not fluent in English as a written or spoken language. Reach enables you to engage these parents with the ability to select from 48 ...
How to send a bulk notification to student, parents or staff.
Find it: Communications >> My Inbox REACH provides a useful and convenient messaging capability that can be used to contact any individual user or group of users in REACH by various communication methods. You can send messages by Email, SMS, Push ...
How to manage iPad devices from going into sleep mode
In modern versions of iOS, you can stop the iPad from sleeping the display with inactivity, or delay how long it takes for iPad to sleep the screen, by doing the following: Open the “Settings” app on iPad Go to “Display & Brightness” then choose ...
Are you using the latest Student & Parent mobile app for REACH?
The old REACH Boarding mobile apps for iOS and Android are being decommissioned and are no longer receiving updates to their software. You may be experiencing some service or performance issues on the REACH Boarding App if you are not using the ...
ARTICLE: Staff Override PIN VS Staff PIN
Reach allows you to set a Staff Override number and Staff PIN.... so what is the difference in these numbers? Staff Override Number You can set a staff override PIN number in the system that staff can use when a student PIN is required and the ...
HOW TO: Conduct a connectivity test for your Reach portal or device.
If you are experiencing data sync issues between devices when using REACH the most likely cause is that your device or devices may be losing connectivity to the REACH server. In order to troubleshoot this you should conduct a Connectivity Test for ...
ARTICLE: Boarders by location - Metrics Screen
The Reach Metrics dashboard is the landing page when you log into Reach. This will display a range of relevant information for what is happening in your school portal. One of the most popular elements is the student locator widget. The Boarder by ...
Sensitive Data Access for faculty and staff
REACH provides three levels of sensitive data access for faculty and staff. STAFF ONLY is visible to all staff that have been permitted to see pastoral notes. SENSITIVE is visible to specified staff AND staff provided with access to information ...