ARTICLE: How to Administer OTC Medication

ARTICLE: How to Administer OTC Medication


An OTC medication, once added to your Reach portal, can be administered via the medication Dispensary to any student, at any time.

Over The Counter (OTC)
These are medical products that are available from a pharmacist, without the need for prescription paperwork .

How to Administer OTC Medicines

Only staff who have MED_ADMINISTER switched on in Infinity Permissions and the Accessibility tab of their Personal Profile have permission to administer medications.
  1. Click on the Heart Icon and the Medications Module Dashboard will open in a new tab
  2. Click on the Add as Required button
  3. The Administer OTC Medication window will appear.
  4. Click the Student search field and select the required student
    1. Check you have the correct student, their name and profile photo are provided
    2. If not, search again or click the X to close the window
    3. If a student has not been given the Approval to be administered any OTC medications, a Pop-up will appear to advise you
    4. When this occurs, there are two options, depending on the operating protocols of your school
      1. Contact the parent to have them approve the OTC medication permissions via their Reach Login
      2. Authorised staff can switch-on the required OTC medication in the Student Profile >> Medical Tab 
  5. Once you have the required student and their Permits and Permissions are switched on
  6. The OTC Medication can be administered
  7. Check you have the correct student and their OTC medication requirement is clear
    1. Check recent administering activity for this student
    2. A brief Medical History can be seen under their Profile Photo - if any
  8. Click the Medication field to search for the item you require
    1. Only the Permitted medication for this student will appear 
    2. In the example image below, Miss Beatson is approved to receive Panadol
  9. Enter details for medication Dosage amount and Type.
    1. The Medication selected will show the specific details of that medication entered in the system, that is in stock
    2.  In the example image below, this is 'Panadol 500mg Capsule'
  10. Enter any Notes that may detail this action for the record
    1. In the example below, you can see Notes have been entered to show the staff member has checked the student's wellbeing and noted the issue and reason for the OTC to be administered
  11. Once all is checked and complete, click the Green Dispense button 
When an OTC medication is provided to the student, it will appear in the Administered table, on the Dashboard. Under the Notifications column header, an orange O icon will appear to reflect this line item is an OTC medication.

To search the recent Administered Medications history of a specific student, the search features can be used to list the transactions for that student or a group depending on your chosen filter settings.



Additional information regarding the Medication Module: 
Medication Module - Document / Webinar
Medication Overview - Document