ARTICLE: Parent - How to Access Reach - Web
Access Reach 24/7
The Reach Student Life Platform is cloud-based and can be accessed from any device with an internet connection, using either a web browser or via the mobile app, which is available for Apple and Android devices through their online stores. In this document, we will briefly cover access via a web browser.
NOTE:
Not all schools will issue parent login accounts to access Reach
- This will depend on the school's protocols and requirements
Some schools may only require parental email authorisations, this may include consent forms and leave requests.
How to Access Reach
Once you have registered at your new school, the staff will create a personal profile for you in the Reach portal, then connect (associate) you to your child and the student profiles to which you will become an authorized host. Then, with your new username and password, open a web browser and enter your school's specific Reach portal web address and sign in with your assigned credentials.
Alternatively, your school may have emailed you an invitation to login to their Reach portal, if so, follow the prompts in the email and login.
NOTES:
- By default, your username will be your email address
- If you do not have your email address registered, then your username will be FirstnameLastname (note the capital letters)
- These details should be provided to you by the school after they create your personal profile
- If your identity cannot be authenticated, then you will be presented with an error message
- Please retry your credentials and click Sign-In
- If you continue to get an error message then your credentials are most likely different from what you have been advised
- Please contact your school and they can reset your credentials for you
- The Reach portal login is case sensitive to upper and lower case text, please be aware during login
- Once you have logged in, you can manage your details/settings via the My Account section
- Click on the area of your name/Reach logo/profile photo in the top right corner, then click Account, update/change details as required, then click Save
Parent Information
Additional Resources for Parents regarding the Reach platform, please view the following;
Mobile App based login: How to Access Reach / Reach - Software Basics / Parent Mobile App User Guide
Support: Help Center and Knowledge Base
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