ARTICLE: How to Resend Leave Approval emails

The Leave Approval process within Reach allows users to re-send an authorization email, this action can be completed via the Reach web browser portal, or the Reach mobile app.

Reach Web Browser

Go To: Leave Management >> Manage Leave

- Click on the required line item

- The Audit Trail details the actors per approval level

- Each level displays the current status of Approved, Pending, Declined

- When a dropdown arrow is provided, click to reveal the menu, and select Re-send Authorization

Reach Mobile App

Go To: Home Screen >> Manage Leave

- Tap on the required student leave item

- Tap on the Audit tab

- Each card represents an individual actor per approval level

- On the required card, tap on the three dots

- Within the popup menu, select Re-send Authorization

Tracking Emails

The status of every email sent by your school's Reach portal is logged - emails delivered, opened, failed or Clicked.

View the Video: How to use the Email Log

View the Document: How to Check the Email Log in Reach

Additional Leave Information

Regarding the Web Browser

Useful Leave Management Documents: Leave Basics / Manage Leave Screen

View all Leave Management Videos: Leave Management

Regarding the Mobile App

View further Leave Information: Mobile App - User Guide - Staff