Dashboards
GUIDE: People View to Manage Survey Results
People View is a Dashboard in REACH that displays survey results. Users must have the People View dashboard access in order to use the People View dashboard.
How To: Troubleshoot Parents Not Receiving Emails
REACH tracks all emails sent for confirmations of Sending, Delivery, Opening and Click. We also track the IP address for Open and Click events. Sometimes a user's email service might interfere with the safe delivery of an email. This is most often ...
ARTICLE: Birdseye View - Student Contact Tracing
When viewing a student's SISO timeline in the Boarder Summary Dashboard you can identify all other students that were at a location at the same time as a student. Click on the birdseye icon for any individual location to see which other students had ...
ARTICLE: Failed Emails - Timeout failure
We track the status of every email sent by your school's REACH portal. Emails are tracked for successful delivery, opening, clicks and delivery failure. You can view these details in the Email Log ( Dashboards > Email Log ) Some emails will have ...
ARTICLE: Accounting for Special Meals in Reach
Reach allows you to account for and display a list of special meals that are required by your student population for each meal. Special are considered to be any meal that is medically related. It also includes Late meals and packed meal orders. ...
ARTICLE: Check Email Logs in REACH
REACH tracks the status of every email sent by your school's portal. Emails are tracked for the following results: Successful delivery to the recipient's email server Opening of the email Clicking in the email (for leave authorization requests) ...
Recent Articles
ARTICLE: PARENT - How to Create Recurring Leave
The recurring feature within creating Leave Requests, allows parents to create a leave item one time for their child, and have it auto recur, and submit itself at regular intervals as per the settings, this is perfect for weekly sport training, ...
ARTICLE: PARENTS - How to Change a Leave Request
The Reach platform allows access to change and edit Leave Requests after they have been submitted. As a parent, login into your portal and scroll down to the 'Historic Leave Requests', section. Click on the pending leave item that requires an edit. ...
ARTICLE: PARENTS - How to Manage your contact details
The majority of parents/hosts will either have a basic profile setup for them by the school, or they will be provided a 'Wizard-Login-Link', both of these will establish a basic profile. Once you have a basic profile, you should have your login ...
ARTICLE: PARENTS - Welcome to your Reach Portal
Welcome to Reach Student Life Management The Reach platform is the global leader in student life management software, which creates peace of mind. With over 400 locations across five continents under our management, including boarding facilities, ...
ARTICLE: How to Create Leave Request - Parent/Host
The Reach platform provides a simple and easy method for parents to create/edit/delete Leave Requests as required. You can create a Leave Request by selecting the Create Leave Request button on your home page in the Running Leave Log or by opening ...