Dashboards
GUIDE: People View to Manage Survey Results
People View is a Dashboard in REACH that displays survey results. Users must have the People View dashboard access in order to use the People View dashboard.
How To: Troubleshoot Parents Not Receiving Emails
REACH tracks all emails sent for confirmations of Sending, Delivery, Opening and Click. We also track the IP address for Open and Click events. Sometimes a user's email service might interfere with the safe delivery of an email. This is most often ...
ARTICLE: Birdseye View - Student Contact Tracing
When viewing a student's SISO timeline in the Boarder Summary Dashboard you can identify all other students that were at a location at the same time as a student. Click on the birdseye icon for any individual location to see which other students had ...
ARTICLE: Failed Emails - Timeout failure
We track the status of every email sent by your school's REACH portal. Emails are tracked for successful delivery, opening, clicks and delivery failure. You can view these details in the Email Log ( Dashboards > Email Log ) Some emails will have ...
ARTICLE: Accounting for Special Meals in Reach
Reach allows you to account for and display a list of special meals that are required by your student population for each meal. Special are considered to be any meal that is medically related. It also includes Late meals and packed meal orders. ...
ARTICLE: Check Email Logs in REACH
REACH tracks the status of every email sent by your school's portal. Emails are tracked for the following results: Successful delivery to the recipient's email server Opening of the email Clicking in the email (for leave authorization requests) ...
Recent Articles
ARTICLE: Parent - How to Navigate in Reach - Web
The Reach platform is the global leader in student life management software, this document provides a quick brief tour of the basic functions within your parent login. How to Navigate in Reach The navigation sections of the Reach Portal screen are; ...
ARTICLE: Parent - Reach Web Software Basics - Web
The Reach platform is the global leader in student life management software, this document provides a quick brief tour of the basic functions within your parent login. How to Navigate in Reach The navigation sections of the Reach Portal screen are; ...
ARTICLE: Parent - How to Access Reach - Web
Access Reach 24/7 The Reach Student Life Platform is cloud-based and can be accessed from any device with an internet connection, using either a web browser or via the mobile app, which is available for Apple and Android devices through their online ...
How to check failed login records
The Reach Audit log will display a list of all login attempts and this log will also identify any failed login attempts with a reason why the login attempt failed. How to check failed login records Go to Dashboards > Audit Log In the Search field ...
ARTICLE: Question Management
Question Management is part of the larger 'Lists Manager' module available to the Reach platform, which allows schools to create an unlimited number of lists, which can be used to collect data from your system users. Lists are like forms, with ...