Dashboards
GUIDE: People View to Manage Survey Results
People View is a Dashboard in REACH that displays survey results. Users must have the People View dashboard access in order to use the People View dashboard.
How To: Troubleshoot Parents Not Receiving Emails
REACH tracks all emails sent for confirmations of Sending, Delivery, Opening and Click. We also track the IP address for Open and Click events. Sometimes a user's email service might interfere with the safe delivery of an email. This is most often ...
ARTICLE: Birdseye View - Student Contact Tracing
When viewing a student's SISO timeline in the Boarder Summary Dashboard you can identify all other students that were at a location at the same time as a student. Click on the birdseye icon for any individual location to see which other students had ...
ARTICLE: Failed Emails - Timeout failure
We track the status of every email sent by your school's REACH portal. Emails are tracked for successful delivery, opening, clicks and delivery failure. You can view these details in the Email Log ( Dashboards > Email Log ) Some emails will have ...
ARTICLE: Accounting for Special Meals in Reach
Reach allows you to account for and display a list of special meals that are required by your student population for each meal. Special are considered to be any meal that is medically related. It also includes Late meals and packed meal orders. ...
ARTICLE: Check Email Logs in REACH
REACH tracks the status of every email sent by your school's portal. Emails are tracked for the following results: Successful delivery to the recipient's email server Opening of the email Clicking in the email (for leave authorization requests) ...