Reach Student Life Management Help Center | Getting Set Up

Getting Set Up
ARTICLE: How to manage Parental Permissions - Medications Module
Parental Permissions control how a parent can view and edit medical details from their Reach login, so they can allow or deny specific medications for individual students. Settings GO TO: System Configuration >> Infinity The Infinity settings control ...
ARTICLE: Using a Custom Send From Email Address (SPF Settings)
Sending emails with Reach Reach comes pre-set with an email "from address" of no-reply@touchline.com.au because our mail domain SPF records have been configured to allow our mail delivery service to deliver email on behalf of our domain. This ...
ARTICLE: SAML 2.0 Authentication Module and AD FS v3
Overview Reach will allow authentication with SAML when the following items are provided: The SAML IdP landing page that authentication requests must be serviced by The Metadata file (with the security certificate embedded) for the IdP endpoint ...
ARTICLE: How to Record Fingerprint Information in Reach
There are strict regulations that Reach must meet in order to use fingerprint biometrics securely as an authentication method for system users. These regulations vary by regional jurisdiction however it is important to acknowledge in all cases that ...
ARTICLE: Using Student ID Cards in Reach
Reach allows you to use student identity cards to verify student identities when operating the SISO Kiosk or an Unattended Rollcall. Using the student ID cards is limited to the Kiosk screen and Unattended Rollcall at present and it requires a card ...
ARTICLE: Setting Staff PIN or Student PIN for SISO
Using Staff PIN or Student PIN for SISO The Staff PIN and Student PIN feature acts as a gatekeeper on your Reach Kiosk screens to ensure either that students must see a staff member when signing in or out to/from approved leave events or specified ...

Popular Articles
ARTICLE: Leave Request Cut Off Times and How to Set Them in Reach
You can set Cutt-Off times for any Leave Types that help you to manage when students can apply for the leave. Setting Cut-Offs is done in the Leave Type Configuration screen > Cut-Offs Tab. Cut Offs can be Soft or Hard A SOFT Cut-Off will allow the ...
ARTICLE: How to Create a Dedicated Student Kiosk
REACH BioPad 3200 Kiosk Reach allows you to create dedicated touchscreen kiosks for students to use when signing in and out around your school's campus. These dedicated devices can be locked down to a Kiosk Only view so that access to other parts of ...
ARTICLE: Setting up COVID-19 Symptom Surveys
REACH has designed a new module called REACH Surveys to help schools stay on top of their COVID-19 response. This feature is still new and images and procedures in this guide may change slightly. Overview REACH Surveys allow schools to send out ...
ARTICLE: How to Use NFC Tags
NFC stickers can be used in Reach to assist with Kiosk sign in and sign out (SISO) transactions. They will reduce physical touch contact with kiosk screens and are an ideal tool in the COVID-19 environment where reducing surface contact is a ...
ARTICLE: Setting Staff PIN or Student PIN for SISO
Using Staff PIN or Student PIN for SISO The Staff PIN and Student PIN feature acts as a gatekeeper on your Reach Kiosk screens to ensure either that students must see a staff member when signing in or out to/from approved leave events or specified ...

Recent Articles
ARTICLE: Parent - How to Navigate in Reach - Web
The Reach platform is the global leader in student life management software, this document provides a quick brief tour of the basic functions within your parent login. How to Navigate in Reach The navigation sections of the Reach Portal screen are; ...
ARTICLE: Parent - Reach Web Software Basics - Web
The Reach platform is the global leader in student life management software, this document provides a quick brief tour of the basic functions within your parent login. How to Navigate in Reach The navigation sections of the Reach Portal screen are; ...
ARTICLE: Parent - How to Access Reach - Web
Access Reach 24/7 The Reach Student Life Platform is cloud-based and can be accessed from any device with an internet connection, using either a web browser or via the mobile app, which is available for Apple and Android devices through their online ...
How to check failed login records
The Reach Audit log will display a list of all login attempts and this log will also identify any failed login attempts with a reason why the login attempt failed. How to check failed login records Go to Dashboards > Audit Log In the Search field ...
ARTICLE: Question Management
Question Management is part of the larger 'Lists Manager' module available to the Reach platform, which allows schools to create an unlimited number of lists, which can be used to collect data from your system users. Lists are like forms, with ...

Reach Student Life Management Help Center | Getting Set Up | Knowledge Base

Getting Set Up

ARTICLE: How to manage Parental Permissions - Medications Module

ARTICLE: Using a Custom Send From Email Address (SPF Settings)

ARTICLE: SAML 2.0 Authentication Module and AD FS v3

ARTICLE: How to Record Fingerprint Information in Reach

ARTICLE: Using Student ID Cards in Reach

ARTICLE: Setting Staff PIN or Student PIN for SISO

Popular Articles

ARTICLE: Leave Request Cut Off Times and How to Set Them in Reach

ARTICLE: How to Create a Dedicated Student Kiosk

ARTICLE: Setting up COVID-19 Symptom Surveys

ARTICLE: How to Use NFC Tags

ARTICLE: Setting Staff PIN or Student PIN for SISO

Recent Articles

ARTICLE: Parent - How to Navigate in Reach - Web

ARTICLE: Parent - Reach Web Software Basics - Web

ARTICLE: Parent - How to Access Reach - Web

How to check failed login records

ARTICLE: Question Management