Recent Topics
Students have access to staff pin
We are having a problem and can't seem to find where to fix it Our students have discovered one of the staff override pins but we can't find the staff member who's pin it is. We have gone through all iterations of staff/admin accounts, even the deleted
Is there a way to restrict a specific location from a specific student for a specific time
I'm trying to find a way to restrict a couple of locations from a couple of students for a week. Is there a way to set up a location so that it can be selected individually if required for a restriction/gating ie a student misbehaves at the local pool
UDF's displaying on sidebar even with no information for particular student
I'm trying to get UDF's displaying on the student sidebar. The problem is as soon as I check a student profile for specific UDF's every single one of them will appear on the sidebar, even if there is no data entered into any of the fields in the student
Hosts
Is there a way to remove a host for your childs profile?
REACH emails being sent to junk mail suddenly
It was noticed today that all of the pastoral/duty reports sent out to staff on their education department email addresses have been sent to their junk files. It has only started today and as there have been no changes made to any of our accounts, it
Birthday list
Is there any way to compile a list of birthdays for all students in the program without going individually into each of their files?
Introducing the Reach Wellness Index
Do you ever wish for a crystal ball to know how they're really doing? Beginning in 2021, Reach schools will have the ability to view and analyze the big picture of Social and Emotional Wellness for both their students and faculty directly in Reach. The
Filter for Current Pastoral Reports
Is there an option to add a Date Filter to Current Pastoral Reports so that the system does not try to display all the Pastoral Reports ? It is timing out because of the volume of Pastoral Reports we have in the system.
Recurring leave
Is there an option to get notified that a recurring leave pattern is about to expire ? Is there an option to set recurring leave until stopped instead of until a date or number of recurrences?
Type of Pastoral Report selection populating other fields.
Can I have default words, like a template, populate into the Report details area depending on what Type of Pastoral Report is selected ? Can I also have a list of Staff to Inform populate depending on what Type of Pastoral Report is selected ?
List of staff survey response history
Our staff fill out a daily survey before coming onto campus or before leaving their on-campus residences. For compliance reporting, how would we get a report of a person's response history (which days/what times they completed)?
TASK LISTS for staff in REACH
Tell us what you need. We are building a Task List feature in REACH to support the current Duty Report feature. Please tell us what you need in your task lists so we can consider this info in the development of this feature. Checklists are another feature
Consent form notifications
When a consent form is created and assigned to a parent list, do they get an email letting them know there is a form to approve? If so, is there a place to supply the text of the email notification?
Adding students for 2021
Is there a way to add students to REACH for the coming year without them being displayed with the current students? I can't find if there is a start date that you can activate the students' profiles for the next year. As we have upwards of 20+ new students
Staff Pins
Is there a way to see which staff signed students out when they use a kiosk and their pin?
Requiring students to sign out in groups
For off campus shopping (short jogs to seven eleven or something) we require students to be in groups of 3-5 people. Is there anyway of requiring this within leave requests?
Leave request actors
So we have numerous different roles and they have different abilities and responsibilities. With some leave requests, however, more than one are allowed to approve but i only want and need one to approve from any of these groups. I've set their level all to one for actors but it still seems to require one from each group. What am i doing wrong?
Take out?
For our kitchen and keeping track of who is suppose to be at dinners on weekends i've been looking into a 'leave' type request for getting take out. Is there a way to affect the meal number count while the location remains on campus?
How to setup RollCall
Hi Everyone just wondering if anyone has a procedure sheet re setup of RollCall? I can find information on what a user can do, but not the "how to". which isn't very helpfuly. If anyone has a procedure sheet and is willing to share, I would be gratefull. thank you Amanda
Stay ahead of COVID-19 with REACH
Stay ahead of COVID-19 this school year We've been working hard to make sure schools are as prepared as they can be when students start to arrive on campus. We've developed some new features you may want to consider implementing this fall. NFC Tagging
New Idea for Student Report Cards
New idea for student report cards
Welcome to Community
The Community hub inside REACH Support lets you join a powerful community of REACH users from around the world. When you have something to discuss, you can post a discussion within the REACH community. It's a great way to debate and collaborate, explore best practices, and compare Boarding routines in different regions of the globe. You can ask you specific questions about your school, how to use REACH Boarding, suggest a feature request, or simply post an idea of a document to share. We can't wait