ARTICLE: Student - How to Change Login Password

Once you have your personal profile details, to login to the Reach portal, the password can be changed or updated at any time, via your login.

NOTE: If you have forgotten your password or can not login, please contact your school

Change Password

Open a web browser and enter your Username and current Password.

Access My Account by clicking on your name or the Profile Photo.

 - The Reach Logo will appear if no image has been loaded.

Within the drop-down menu, click on My Account.

Then click on the Security Tab

Click on the Change Password button, and within the pop-up, click Yes to enable the process.

Then using the Password field, create your new password.

Then using the Confirm Password field, add the same new password.

Once complete, click on Save.

My Account Menu Explained

The drop-down menu provides options; My Account, Messages, Help, and Lock Screen and Logout.

1. My Account - this will open in a new tab, here you can update/change the details of the following sections; Personal, Address, Security, and Theme (any updates/changes made require you to click save before closing My Account tab)
2. Messages - this will open the My Mailbox tab, this is the same as clicking the bell icon from the top menu bar
3. Help - this will open in a new tab and display the Reach software information portal
4. Lock Screen - this will lock the Reach portal browser window, to unlock, your personal Reach PIN is required (PIN can be set in My Account)
   
5. Logout - this will end your session by logging your profile out of the Reach Portal
   

NOTE: Access to functions and features within your login is managed by your school. Should you encounter any issues, please contact your school first.

 

Additional Tutorial Documents

General

Student Primer

How to Login - Web  /  How to Login - App

Student Mobile App User Guide

Login

Web:  Access Reach / Reach - Software Basics / Navigate Reach

App:  Access Reach / Reach - Software Basics / Navigate Reach

How to Access the App via Web Browser on Mobile Device

Support

Help Center and Knowledge Base

Access Reach Support

Email Customer Support

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