ARTICLE: Student - How to Email Customer Support
Using the Reach software, all support systems are provided via your Reach Web Login or by using a Web browser and they are easy to access.
NOTE: Before contacting Customer Support, please speak with your school contact first.
Each school operates an individual Reach Portal with different functions and features enabled.
Your best contact is your school admin team first.
Before contacting customer support, there is a good chance the answer can be found with the many documents and video tutorials provided within the Help Center and Knowledge Base.
- Click this link for details of How-To
NOTE:
- The Reach platform provides an individual portal for every school, enabled features can be different
- Each school operates with its own protocols and procedures, please be aware
- All Reach questions should be directed to your school's designated contact first
Support Email Contact
Contacting Reach Support should be your last result and only done when your school can no longer assist with the issue.
- Please be sure to list the name of the school you're associated with when contacting Reach Support.
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