Data Management
Data Security - Guarantee
Does Reach (Touchline Connect) provide a guarantee regarding the security and confidentiality of the data on your schools Reach platform at ALL times? This snippet is from the Reach service agreement: Data Protection Requirements Touchline Connect ...
ARTICLE: FACTS Integration Setup
FACTS API Setup Instructions The integration between Reach and FACTS allows for the automatic population and updating of user data within Reach. Scheduled to run nightly, this sync ensures that any changes to demographic information in FACTS are ...
ARTICLE: Veracross V3 API
Veracross V3 API (North America) V3 API Setup Instructions: Veracross' V3 API for Schools provides access to school information such as users, academics, admissions, athletics, content, general school info, and lists. Before you begin to make the ...
ARTICLE: iSAMS Attendance Writeback
Attendance Writeback Reach provides several ways that attendance can be recorded, from student self-registration through to staff on a mobile device. Whatever the method, schools increasingly need to collate the marks recorded from external systems ...
ARTICLE: iSAMS Direct Integration setup
iSAMS iSAMS direct integration Many thanks for selecting Reach, one of the first tasks that we need to perform as part of the initial set up is the integration with your iSAMS Management Information System. Integration with iSAMS will provide a safe, ...
ARTICLE: Synergetic Integration
Synergetic (AUS) Synergetic API Setup Instructions: In order to retrieve and sync data between your Synergetic Student Information System (SIS) and Reach, we need to establish an ODBC connection to your SIS, execute a pre-set SQL statement, prepare ...
ARTICLE: Magnus Health Integration
Magnus Health (North America) The integration with Reach/Magnus Health provides a lookup of a student's allergies/conditions as logged in Magnus, as well as their Emergency Contacts. This information is not stored on Reach's servers but rather is ...
ARTICLE: Blackbaud's SKY API
Blackbaud’s SKY API (North America) SKY API Setup Instructions: SKY API for Schools provides access to school information such as users, academics, admissions, athletics, content, general school info, and lists. Before setting up, please check ...
ARTICLE: Sending a Bulk Welcome Email
You are able to send a welcome email to a large number of new users with information on how to access their Reach account. In order to reduce the likelihood of our emails getting caught in spam filters, you will be required to contact Reach to obtain ...
ARTICLE: PowerSchool: How To Export Database Extension Definitions
As part of your REACH Boarding to PowerSchool mapping, there might be fields which are not standard fields. In order to set up the integration we will need to know the corresponding table and field names of the database extensions where this data ...
ARTICLE: Loading Staff Data Manually
We are able to automatically pull in data from most major Student Information Systems. Please contact us for details. Download the Data Template Navigate to Data Management > Export Data . Click Download Staff Data Importer Template File near the ...
ARTICLE: Loading Student Data Manually
We are able to automatically pull in data from most major Student Information Systems. Please contact us for details. Download the Data Template Navigate to Data Management > Import Data . Click Download Data Importer Template File on the left. Data ...
ARTICLE: Bulk Photo Upload
You can upload student and staff contact images in bulk using the Bulk Image Importer. Requirements of Image Files File Type Preference = JPG or PNG is preferable Image Dimensions = Aspect Ratio of 1:1 (size 300px x 300px) File Size limit = <2MB File ...
ARTICLE: Synergetic Sync - Exclusion List
Sometimes when your school's Synergetic database is syncing to REACH each day you may need to exclude some contacts in REACH that you do not want updated by the Synergetic sync. Examples of this may be where a relationship for a Guardian in REACH is ...
ARTICLE: How to Roll Over Student Data and the End of a School Year
On your portal find this solution at Data management >> Rollover Data Rolling Over Data is a year end process or new year process that is a System Administrator Only function. You should not attempt to complete a roll-over process unless you are ...
ARTICLE: What happens to my school's historic data in Reach?
Your school's data resides in the live Reach database forever unless your school requests a rollover purge. A rollover purge will result in the current live database being copied into a snapshot and delivered to your school via an encrypted ZIP file ...
Recent Articles
ARTICLE: Parent - How to Navigate in Reach - Web
The Reach platform is the global leader in student life management software, this document provides a quick brief tour of the basic functions within your parent login. How to Navigate in Reach The navigation sections of the Reach Portal screen are; ...
ARTICLE: Parent - Reach Web Software Basics - Web
The Reach platform is the global leader in student life management software, this document provides a quick brief tour of the basic functions within your parent login. How to Navigate in Reach The navigation sections of the Reach Portal screen are; ...
ARTICLE: Parent - How to Access Reach - Web
Access Reach 24/7 The Reach Student Life Platform is cloud-based and can be accessed from any device with an internet connection, using either a web browser or via the mobile app, which is available for Apple and Android devices through their online ...
How to check failed login records
The Reach Audit log will display a list of all login attempts and this log will also identify any failed login attempts with a reason why the login attempt failed. How to check failed login records Go to Dashboards > Audit Log In the Search field ...
ARTICLE: Question Management
Question Management is part of the larger 'Lists Manager' module available to the Reach platform, which allows schools to create an unlimited number of lists, which can be used to collect data from your system users. Lists are like forms, with ...